Shipping Policy

Shipping Time:

Items typically ship within 10 to 14 days of confirmed order. 

Shipping Country/Region:

United States

Holiday Shipping Notice: 

During the holiday season major carriers like UPS, DHL, and FedEx are experiencing high volumes, which may cause occasional delays. We're working closely with logistics partners to process and ship your order as quickly as possible. Thank you for your patience and understanding! 

Please confirm your shipping address prior to completing your order. If you want to modify your shipping address, please email us at: owenhdesigns@gmail.com within 24 hours of purchase, or we will ship to the address according to your order information. 

Orders tracking:

After your order is successfully placed, you will receive an Order Conformation email to confirm your order details. 

Once your order ships, you will receive a Shipment Notification email, which includes your order number so you can track the status of your order.

Damaged Packages:

If there is damage to the package and/or products inside, or there is any item(s) missing, please contact us at owenhdesigns@gmail.com within 24 hours of delivery with pictures and/or video.

Please contact us at owenhdesigns@gmail.com within 7 days of delivery suggested by the official tracking system of logistics companies if you do not receive the order, or we shall bear no responsibility on this occasion.